European Removals Blog

Welcome to our blog. We bring you the latest transportation industry news and stories of interest.

How can You Identify a Reliable Removals Company?

The answer to this question depends entirely on what type of service you’re looking for. For those of you who are new to the world of moving home or office, the following few words should help you make a decision about what service suits you best, and how you can identify what tells you a removal company is reliable.

First, we will deal with the types of service:

Man & Van

This type of company is often misrepresented. We have all heard jokes about the “white van man”. However, there are people out there that offer a great service at an affordable rate. The types of removal someone like this will normally carry-out include the following:

·         Students who have little to move and even less money to do it!

·         People, who are not necessarily moving home but need a few items taken from one place to another.

·         This may sound like an odd one, but many courier companies could make use of a service like this if they run into trouble with a deadline on their packages.

Local Removals

These companies, as the sub-heading suggests will move you locally. They normally have a fairly basic service which means you will be responsible for packing and unpacking your items. You may also be required to help with loading and unloading at both ends.

National/Overseas Removals

These are the largest removal companies on the market, and their services are way more extensive. The reason for this is obvious. People looking to move their belongings from one end of the country to the other or, indeed to another country will have a more complex need.

So - How do you identify a Reliable Removal Company?

Well, there are a number of things to look out for. If you decide to take the more traditional route with your search, pick up a business directory and start making loads of phone calls, the first alarm bell to ring is when you either don’t get any interest from the initial call or, your call is not returned in a reasonable amount of time.

Of course, the fact you have to wait to speak to someone could be a good sign. It might mean the company is very busy and this is because they have a good reputation. The other reason (not so good), is they’re disorganised and this does not bode well in terms of service.

You may be wondering how you tell? The operative word here is “attitude”. A lot can be determined about a company just by speaking to a representative on the phone. You will very quickly pick-up on how reliable they are just by talking to someone. Are they interested and friendly? Are they asking all the right questions? These are all signs that are not difficult to pick up on.


Reputation of course is something-else you should look for. When you’ve found a few names, ask around. If you’re moving office, it would be worth talking to other business associates to see if they know the removal firm you intend to use, and if so, what they think.

For those of you moving house, talk to your friends and neighbours. Even if they haven’t used said company, bad word travels first and they will soon tell you what they think.


Now, this is one of the biggest pitfalls. Just because the price you’ve been given is competitive, it doesn’t mean the service you’ll receive is any good. In fact, this is more reason to be a little suspicious. It’s wise to get a number of quotes, rule out the most expensive, and the cheapest. This way you have a better chance of using a company that’s reliable and honest.


There is a much easier way of finding the right removal company, and that’s to upload your requirements (for free) on to a website that puts you in-touch with a large amount of firms in one go. If this sounds like something you would be interested in doing, feel free to take a look at