I stated in one of our blogs a few days ago that The RoadAhead is not just another auction site, rather we see ourselves as a market place that brings Removal Companies and Removal Customers together. However, although it may seem our part in bringing Removal Companies and those that are moving together ends once a job has been accepted, we do still keep an eye on how things are going.
I’ll be honest, yes, we cannot intervene if there are issues with payments etc, which is between you and your chosen Removal Company, but if you do have a genuine problem and it’s less than 30 days old, we are still here to help. Of course, I can count on one hand the amount of complaints we’ve had since going live in February 2012, and that’s because we make sure all of the Removal Companies on our books are genuine.
We monitor the site day and night to make sure all is well within our removal community and are on hand to jump in should there be a problem. As someone who is moving, you will always be able to speak to a real person who can help with any concerns you may have. We are honest and open about the way our website works and take any comments (good or bad) VERY seriously. Why not see how easy it is to post a removal job and get genuine quotes from real Removal Companies today.Honesty is our best policy!
Author: Julie Coburn