We currently live in a world of economic “ups and downs”. Well, we do most of the time but right now it seems worse than it has ever been for people of a certain age. What we see these days is a generation of bargain hunters, and it doesn’t matter if you’re on the hunt for a new pair of shoes, a washing machine or a removal company to help with your move!
Of course, I am bias when it comes to looking for a removal company online. After all, why else would I regularly write blogs for The RoadAhead? However, the point I’m going to tackle in this post is what you should consider when you decide to sign-up on a website that will help you find a removal company.
So, let’s take a look:
What Type of Move Do You Have?
It may not seem like it, but this is the first thing to think about. There are many websites on the internet that are very similar to this one, but not all of them have the same aim in life. Some of the larger and better known names out there will have thousands of removal jobs posted every single day, and you might think this will give you a better chance of finding a firm at the right price.
This is a natural assumption to make because the more companies you reach, the more likely you are to get a better deal. However, and there is one big BUT coming here! You have to remember that you’re move might not quite fit with the types of companies currently using said website.
What I’m trying to say is that if you’re moving home, for example the contents of a 3 bedroom house to another 3 bedroom, your requirements are slightly more specialised than you might think. You probably won’t be interested in receiving prices from say, a man and van operation (not to say there aren’t some very good companies like this out there) but they tend to deal with the smaller removal jobs.
So, think about the type of Removal Company you want to attract before you sign-up with a website or you might just find you spend more time saying “thanks, but no thanks”.
Does Customer Service Matter?
Ok, so you’re thinking OF COURSE IT DOES! But, I’m not talking about the service you receive from the removal company you choose, I’m talking about the service you receive from the website you’ve signed up with. What happens if you accept a price and then run into some sort of trouble which means you might need some outside help?
Whilst it simply isn’t possible for any online removal marketplace to “take over” (after all, the contract is between you and the removal company). It does help if you have someone reliable to at least ask. The very last thing you need at this stage of your move is to be chasing around trying to get through to a customer service department that either never answers emails or phone calls, or just doesn’t seem to care!
There is more to be said on this subject but I guess what I’m saying right now is yes; there are many websites that will help you find a removal company. Just think about exactly what you’re expecting from it before you sign-up.
Author: Julie Coburn